Archive for June, 2008

I’ve been pinged by more than a few people about this today, but I can officially say that SP1 for Community Server 2008 is now available! On the download page you’ll find updated install packages as well as an upgrade package for existing sites. The more notable items include these enhancements: New users have display [...]

06/26/2008

I don’t usually go out and create a 1 per post “mindless link”, but I tend to agree completely with what Dare said in this post and it wouldn’t have been long before I wrote up something similar… so I’ll just let Dare say it for me.  Dare Obasanjo aka Carnage4Life – The “Popularity” of [...]

Community Server 2008 introduced the concept of Social Networking to our platform.  Users can register for your community, become friends with other members, and get status updates from their friends, but it’s lonely when you start out with no friends in a community.  A bunch of sites have the concept that new users are “friended” [...]

George Carlin passed away yesterday and, in honor of him I’m posting a list of 7 things you can’t say on the Internet.  Standard “this post does not reflect product direction or the views of my employer” disclaimers apply.  Content Production is NOT for everyone.  Not all of your customers need a blog or want [...]

If you tune into This Week in C9 you may have caught some stumbling over my name. It starts around the 7:30 mark.  But the best part is hearing Gretchen referred to as "Josh Ledgard’s wife."  I know this won’t make much sense to many of you, but I’ve been "Mr. Gretchen" for a long [...]

My last tip showed you how to get some attention on polls in your user community by using the featured post widget.  If you thought that was neat and you like collecting data then this tip is for you.  I’m here to tell you that you can download detailed poll results to Excel. 1. Create [...]

So you like polling people huh? But you want some more attention for polls so you can collect more user data?  This tip will teach you how to publish a featured poll to the front page of the forums in CS 2008 using the forum post widget. 1. Create a new poll in the forum [...]

06/17/2008

I don’t know why, but lately I’m a sucker for things like this…

  Today’s tip will teach you how to customize the e-mail templates that are used in Community Server or Graffiti.  As I mentioned earlier today, the voice of your product or community is something that should be seriously considered.  You should have control over what your members see in automated e-mails that are sent on [...]

Something that’s never really discussed in the visual age is the voice of your product or Community.  Words are just as important as important as the visual design and layout.  The language of your product educates, informs, and sets the tone of the environment for the user.  If your software sounds angry it might have [...]